Friday, 6 February 2015

Photon Support Forum System (Project Management Tools)


Community Forum and Ticket based Support System


Demo login credentials



Backend


Dashboard



  • Basic informations of the system at a glance

  • Chart representation of posts


Manage Users



  • Delete a user

  • Show detailed information of a user




Manage Forum



  • Add forum categories

  • Edit forum categories




Manage FAQ



  • Add FAQ categories

  • Edit FAQ categories

  • Add FAQs

  • Edit FAQs



Manage Support Ticket



  • Add Ticket Categories

  • Edit Ticket Categories

  • Reply to opened ticket posts



System Settings



  • Update basic informations of the system

  • Update admin profile informations



Frontend


Home



  • Quick access to all the main features

  • Search the threads

  • Sign In/ Sign Out from the system



Forum



  • Categorically forum threads

  • Access to Most Recent threads

  • Threads along with their total posts



Forum Posts



  • Access to forum posts

  • Reply to forum posts



Support Ticket



  • Create a support ticket

  • Access to all opened tickets by user

  • Reply to opened ticket posts

  • Upload a file

  • Access to all closed tickets by user


FAQ



  • Access to all Frequently Asked Questions

  • FAQs in categories





Photon Support Forum System (Project Management Tools)

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